Overview
We are HMS USA LLC, a comprehensive healthcare services firm committed to delivering expert revenue cycle management to providers across the United States. Based in both New York and Texas, we combine extensive experience with advanced technology to help practices eliminate administrative burdens and drive operational success. Our team is made up of billing specialists, certified coders, credentialing experts, and patient support staff, focused on reducing denials and improving financial performance through personalized collaboration and HIPAA-compliant processes.
What services it offers
We deliver a full spectrum of revenue cycle solutions tailored to our clients’ needs. Our key services include precise medical billing and coding, efficient credentialing, proactively managed denial follow-up, and accounts receivable recovery. We also offer patient-facing solutions such as patient billing and virtual front desk support—handling appointment scheduling, insurance verification, and intake. Additionally, we assist clients in quality payment initiatives for CMS programs, support out-of-network billing strategies, and offer behavioral health and psychiatry billing expertise.
Who They Serve
We support a broad range of healthcare providers, including solo or group physician practices, hospitals, nursing practices, home health agencies, ambulatory surgery centers, hospice care, diagnostic imaging centers, behavioral health clinics, urgent care centers, and more. Our client roster spans multiple specialties such as cardiology, OB‑GYN, dental, chiropractic, pulmonology, mental health, physical therapy, radiology, pathology, urology, wound care, hematology, surgery, rehabilitation, and internal medicine.
Vision Statement
We envision a healthcare landscape where providers can concentrate solely on patient care while relying on HMS as a trusted partner to manage every aspect of revenue cycle administration efficiently.
Mission Statement
Our mission is to elevate healthcare providers through clean claims submission rates above 98%, rapid reimbursement, minimized administrative workload, and enhanced patient experience—achieved through tailored, technology-driven, and compliant RCM services.
Why choose this company
You should choose HMS because we deliver consistently high-quality outcomes—99% first-pass claim approval, 99% coding accuracy, and 25% or greater cost reduction—through experienced staff, advanced analytics, and fully customizable solutions. Our virtual front desk continues patient engagement seamlessly, while our credentialing services accelerate payer enrollment. We also excel in out-of-network and behavioral health billing. Our culture revolves around transparency and accountability, with continuous support and dedicated teams available 24/7 to resolve issues proactively.
Industry Experience
Operating since at least 2016, our long-standing presence in the industry underscores our sustained excellence. We've further expanded across numerous states including NY, TX, NJ, CA, AK, and others, with specialized hubs for local client support. Our practice-focused case studies and client feedback highlight significant revenue increases, streamlined operations, and enhanced compliance. From solo practices to large hospital systems, our longevity, versatility, and client-centered approach validate our status as a premier RCM provider.
