Finnastra

Who We Are
We are Finnastra, a technology-driven, data-focused revenue cycle management (RCM) and healthcare financial services provider. Established in 2010, we maintain a strong presence in Wilmington, Delaware, with additional delivery centers in Bangalore, India, and operations across the US, UK, and India
 Our mission is to combine cutting-edge technology with domain expertise to optimize healthcare operations.

At our core, we value Integrity, Openness, Teamwork, Innovation, and Accountability . We simplify complex billing and coding workflows, enabling providers to operate more efficiently and focus primarily on patient care without the administrative burden.

Our diverse and experienced staff supports a wide range of specialties—from urgent care, hospital, mental health, and Spravato/ketamine therapy, to dental, hospice, wound care, and remote patient monitoring
. We process over 5 million claims annually, support providers in more than 31 states, and maintain 100% HIPAA compliance across our practices

What services we offer
Finnastra offers a full spectrum of RCM services, meticulously covering all touchpoints from patient access to final payment posting:

Patient Access & Appointment Scheduling – Improves throughput through efficient scheduling and registration.

Eligibility & Benefits Verification – Ensures coverage prior to services rendered and minimizes rejections.

Prior Authorization – Streamlines medical pre-authorization for services, reducing delays.

Charge Entry & Claims Submission – Accurate entry of coded services into payer systems.

Medical Coding – Certified coder expertise across ICD-10, CPT, HCPCS for precise claim accuracy.

Payment Posting & Reconciliation – Timely application of payments ensures clean accounts receivable.

Denial Management & Appeals – Strategic denials workflow to reclaim revenue and identify pattern-based issues.

Accounts Receivable Management – Proactive follow-up to reduce days in A/R and improve cash flow.

Underpayment Analysis & Recovery – Ensures optimal reimbursement for all billed services.

Credentialing & Provider Enrollment – CAQH management, payer applications, licensing, and provider contracting.

Specialty Billing Services – Deep expertise in Spravato/ketamine, behavioral health, telemedicine, urgent care, wound care, hospice, bariatric surgery, anesthesiology, plastic surgery, cardiology, dental, oncology, and more

Practice Management & EHR Technology – White-label PM/EHR development, integration, claims scrubbing, analytics, and interoperability

Who We Serve
To support a wide range of provider types, we partner with:

Hospitals & Urgent Care Centers

Specialty Clinics: cardiology, dermatology, orthopedics, plastic surgery, anesthesia, neurology, podiatry, OB/GYN

Behavioral Health & Spravato/Ketamine Therapies

Physical Therapy, DME, Hospice, Wound Care, Dental

Remote Patient Monitoring and Telehealth practices

Multi-state provider networks across 31+ states

Vision Statement
Our vision is to be the preeminent partner in healthcare revenue optimization, redefining RCM excellence through innovation, transparency, and technology-led care solutions.

Mission Statement
Our mission is to empower healthcare providers to thrive operationally and financially via integrated RCM and financial services—reducing administrative burden, ensuring compliance, and enhancing patient satisfaction through transformative solutions.

Why Choose Us
End-to-End Coverage – From patient scheduling to credentialing, denial appeals, and A/R, we span the full cycle.

Technology-Driven – We deliver automation, analytics, and white-label EHR/PM services for accuracy and scalability

Specialty Billing Expertise – Deep knowledge in niche areas, including Spravato/ketamine, remote monitoring, and mental health billing processes .

Scalable Operations – US and India-based delivery teams allow cost-effective, round-the-clock service.

Compliance & Security – 100% HIPAA compliance, strong data governance, and robust quality control .

Transparent Reporting – Custom dashboards, AR analytics, denial patterns, and KPI tracking keeps stakeholders informed.

Industry Experience
With over a decade in healthcare RCM and financial services, our team combines deep domain knowledge with tech innovation. We have supported complex, multi-state, multi-specialty operations, consistently improving claim accuracy, reducing denials, accelerating cash flow, and optimizing reimbursement levels. From startup clinics to large hospital networks, our integrated, technology-led approach empowers clients to navigate evolving payer landscapes and regulatory shifts with confidence.